Catering Policies
Our entire menu is planned and prepared for your specific needs. We require a 72 hour notice to ensure we are able to offer our complete menu. Quick, last minute, or unexpected orders are subject to availability, and we will do our best to meet your needs!
Levels of Service
Pick Up
Pick-ups are available 7 days a week at our location. Email Catering@sweetlewsbbq.com or call
704-441-2171 to schedule an order.
Delivery Service
Delivery is available for orders of $250 or more. Food and beverages are delivered to your location and the host is responsible for presentation for guests. A basic delivery fee of $45 will be charged within the zip code range starting with “282” an additional fee will be quoted for deliveries outside of this range.
Delivery & Setup
Delivery is available for orders of $250 or more. Food and beverages are delivered to your location, set up and presented for your guests. A Deliver fee of $45 will be charged within the zip code range starting with “282” an additional fee will be quoted for deliveries outside of this range.
Should your event require equipment that we provide, a return trip fee may be necessary or arrangements for the host to return these items may be discussed.
Full Service with Event Staff
Staffed events are billed on an hourly basis at $25 per staff member. This may include waitstaff, bartenders, and/or a chef on-site for your event. Delivery is included in the service charge. We provide tables, tablecloths and chafing dishes with all full-service events.
Taxes and Service Charge
A 10% service charge plus a combined 8.25% state, local and federal sales tax will be applied to all food, beverage, and rental items for pick up caterings.
A 20% service charge plus a combined 8.25% state, local and federal sales tax will be applied to all food, beverage and rental items for delivery service and full-service caterings.
Cancellations
It is the client’s responsibility to notify Sweet Lew’s BBQ should you wish to cancel or make any changes to your event. Sweet Lew’s BBQ reserves the right to bill the client for payment in full if an event is cancelled within 72 hours prior to the event date. Sweet Lew’s BBQ reserves the right to charge a cancellation fee if an event is cancelled more than 72 hours prior to the event date. All initial deposits to hold an event date are non-refundable. The cost of specialty items acquired specifically for your event, including rental equipment, will not be refunded.
Waiver of Liability & Conduct
The client agrees to unconditionally and irrevocably release Sweet Lew’s BBQ from liability, claims, causes, demands, and causes of action arising out of or related to any loss, damage, illness, death, or injury sustained by any participant in connection with any food, services, personnel, staff, beverages, rental items or equipment, props, entertainment, decorations, or other items not directly provided by Sweet Lew’s BBQ.
Guarantee
You need far more than great food to pull off a successful event. You expect your caterer to show up on time, leave nothing behind and make sure there’s plenty of food. After all, it’s your reputation on the line.
At Sweet Lew’s we pride ourselves in bringing the best service possible to any event. If for any reason you are unhappy with your purchase from Sweet Lew’s BBQ, let us know and we will do whatever it takes to make it right. Your complete satisfaction is our goal.
Catering Director
Hailey White